FAQ
FAQ
Everything you need to know about BootFanatics
Yes. Every item is 100% genuine and sourced directly from official brands and verified distributors. Each product goes through our multi-point quality check before it is listed.
Footwear comes in EU sizes 36-48, apparel in XS-XXL, and most accessories, electronics and home items are One Size. Use the size guide on each product page to find your perfect fit.
Orders are dispatched within 24 hours. Standard shipping takes 3-7 business days, while express shipping takes 1-3 business days depending on your location.
We offer a 14-day return policy on all unused products with original tags and packaging. For pre-owned items, returns are only accepted if the condition was misrepresented.
Once your order ships, you will receive a tracking number by email. You can also use the Track Order page with your order ID and email address.
Yes. We offer a curated selection of pre-owned and open-box items across several categories, each carefully inspected, cleaned, and rated for condition. These are clearly marked on the product page.
